Our services

Five pathways. One philosophy.

Every person we support is someone's loved one. Every plan we build starts there.

HCBS-DD Waiver

Individual Residential Services and Supports

IRSS / Host Home (DD)

Through IRSS, a trained Host Home Provider opens their home as a long-term residence for an adult with intellectual or developmental disabilities. It is not a facility. It is a family setting where the person belongs, contributes, and grows.

Good Hearts carefully matches individuals with providers who fit their personality, routines, and goals. We provide ongoing oversight, training, and support so both the person and the provider thrive.

  • 24-hour shared living arrangement in a state-approved provider home
  • Personalized service plan aligned with the individual's HCBS-DD waiver
  • Ongoing case coordination with your CMA / CCB
  • Provider training, support, and emergency backup
  • Regular wellness checks and monthly home visits
Caregivers at home with clients

HCBS-DD & HCBS-SLS Waivers

Supported Community Connections

SCC (DD/SLS) ยท Day Habilitation

Supported Community Connections is structured day habilitation programming designed around each person's interests and goals. Activities range from community outings and volunteer work to skill-building, art, fitness, and quiet time.

Every day looks different. Every day has purpose. We build routines that respect both individuality and the value of consistency.

  • Weekday programming with consistent routines
  • Small group ratios for personalized attention
  • Community-based outings and volunteer opportunities
  • Life skills, communication, and social development
  • Coordination with families and case managers
A caregiver and family member with an elderly client at home

HCBS-SLS & HCBS-CES Waivers

Community Connector

CES Waiver

Through the Children's Extensive Support (CES) waiver and Supported Living Services (SLS), our Community Connectors work one-on-one with individuals to help them build relationships, access resources, and engage in community life on their own terms.

This is not a program. It is a partnership. A Community Connector becomes someone who helps the person navigate the world, advocate for themselves, and discover what they love.

  • One-on-one community engagement and skill-building
  • Help accessing recreation, employment, and social opportunities
  • Support navigating healthcare, transportation, and resources
  • Goal setting and personal advocacy
  • Flexible scheduling that fits the person's life
Caregivers supporting a client together

For Children & Youth

Youth Day Services

After-school & weekday programming

Youth Day Services provides after-school and weekday programming for young people with developmental and intellectual disabilities. We focus on growth, friendship, and skill-building in an environment that feels safe, fun, and welcoming.

Families need a place where their child is genuinely cared for, not just supervised. Our Youth Day Services are built to be that place.

  • After-school and full-day weekday programming
  • Age-appropriate activities and learning experiences
  • Social skills, communication, and friendship building
  • Trained staff with experience in youth development and disabilities
  • Coordination with families, schools, and case managers
Youth in an engaging activity

Private Pay

Private Care

Direct with our agency

Not every family works through Medicaid or a state waiver, and not every situation fits neatly inside a waiver program. Our Private Care option is for individuals and families who want to arrange services directly with Good Hearts, on their own terms.

The same trained caregivers, the same person-centered approach, the same follow-through. Just a simpler arrangement, without the paperwork of the waiver system.

  • Direct service agreement with Good Hearts LLC
  • No Medicaid or state waiver enrollment required
  • Flexible scheduling built around the family's needs
  • Transparent pricing and clear terms
  • Same quality of care and oversight as our waiver-funded services
Caregiver providing one-on-one care at home

Next steps

Not sure which service fits?

Reach out and we'll help you figure it out. No pressure, no obligation, just a conversation.